Frequently Asked Questions
Everything you need to know about stepping into Larroudé style.
How do Larroudé shoes fit?
Most of our styles run true to size. If a specific silhouette runs small or large, we will include a note on the product page. We recommend checking our size guide for detailed measurements.
What is your return policy?
We accept returns of unworn, undamaged items in their original packaging within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Where do you ship and what are the costs?
We offer standard and expedited shipping within the United States and select international destinations. Shipping costs are calculated at checkout based on your location and selected service level.
How should I care for my Larroudé shoes?
To maintain the quality of your leather or suede shoes, avoid exposure to excessive moisture. We recommend using a soft, dry cloth for cleaning and storing them in the provided dust bags when not in use.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Once an order is placed, we have a very limited window to make changes. Please contact our customer service team immediately if you need assistance.
Do you offer international duties and taxes pre-payment?
Yes, for most international orders, duties and taxes are calculated and collected at checkout to ensure a seamless delivery process without unexpected fees upon arrival.